INAYA respects customer privacy and uses submitted information to respond to enquiries, explain service options, confirm availability and provide support.
INAYA receives information you choose to share by WhatsApp, phone, email or office consultation. When you submit a website enquiry form, it sends your entered details to info@inayadomestic.ae for team follow-up. Do not enter sensitive documents in these forms.
✓ Name, phone number and optional email address shared through a contact channel
✓ Emirate, area, service preference, household requirements and messages you share
✓ Relevant documents or case details sent when needed
✓ Support, replacement, booking and payment-related correspondence you provide
✓ Website preparation fields also include preferred date or plan, nationality preference and applicant role or experience; submitting the form sends the entered details to INAYA
How we use your information
The information is used to understand your request, contact you, explain availability, prepare service guidance, handle support and improve the customer experience.
✓ Respond to enquiries
✓ Confirm service requirements and next steps
✓ Prepare quotation or consultation guidance
✓ Support document or visa-related questions
✓ Improve service follow-up
Sharing and protection
INAYA does not sell customer data. Information may be shared only where needed to deliver a requested service, process support, comply with requirements or protect legitimate business interests.
✓ Data is used for service purposes
✓ Access is limited to relevant team members
✓ Sensitive details should be shared only when needed
✓ Customers can request clarification about their information
Optional website analytics
With your permission, Google Analytics measures page visits and Microsoft Clarity provides heatmaps and masked session recordings to help us improve the website. These services receive usage information only after you accept analytics. Form content and enquiry confirmations are masked for Clarity. We do not send form details or customer identifiers as analytics events.
✓ Google Analytics and Clarity are optional; rejecting them does not prevent enquiries or bookings
✓ Use Cookie settings in the footer to accept or withdraw permission for these two services
✓ Withdrawing consent disables Google Analytics and stops Clarity recording
✓ This optional choice does not disable the separate cookie-free Ahrefs service described below
Cookie-free Ahrefs measurement
Ahrefs Web Analytics loads before your optional-analytics choice for aggregate visits and usage. According to Ahrefs, it uses no cookies; processes URLs and parameters, referrers and browser/device data; derives city/country from IP, discards raw IP, and uses a daily pseudonymous visitor ID.
✓ Your browser contacts Ahrefs even when optional Google Analytics and Clarity are rejected
✓ Ahrefs may also count outbound link clicks and qualifying form submissions automatically
✓ Our enquiry forms send entered details by POST, not in page URLs; do not put names, contact details or private information in URLs
✓ We add no custom Ahrefs events containing form values or customer identifiers
Contact for privacy questions
For privacy-related questions, customers can contact INAYA through email, phone, WhatsApp or the contact page.
Service details help the team understand the household requirement and provide accurate guidance.
Can I contact INAYA about privacy?
Yes. Contact info@inayadomestic.ae with your question or request.
Does submitting a website form send my information?
Yes. Submitting a contact, booking or careers form sends the entered enquiry details to info@inayadomestic.ae. A successful submission displays a reference; it does not confirm a booking, job or interview. These forms do not upload documents. Information shared through WhatsApp or another channel is sent through that separate channel.