Frequently Asked Questions

INAYA provides house maid, nanny, babysitter, caregiver, cook and part-time help services, subject to availability and service type.

Yes. We serve all UAE emirates, with availability confirmed by emirate, area, service type and requested duration.

You can share your preferences clearly, and our team will review suitable available options for your household requirement.

An enquiry does not guarantee availability. Ask the team to review options for your role and area before booking.

Live-in maid requests can be reviewed by emirate, service type and current availability, then suitable options are explained.

Yes. Live-out or part-time arrangements can be discussed depending on the area, schedule and required service.

Yes. Please share the children’s ages, required timings and any important family preferences so we can review suitable options.

We review caregiver requests based on the care requirement, service hours and level of household assistance needed.

Cook and kitchen helper requests can be reviewed based on cuisine preference, family size and availability.

Yes. Part-time help may be available depending on the area, timing and type of household work required.

Urgent requests are reviewed quickly, but same-day availability depends on area, service type and requested timing.

Yes. Monthly or long-term arrangements can be discussed according to your household requirement and service type.

Cleaning support can be reviewed as part of home help services depending on the area and required duration.

Yes. We support apartments and villas. Please share home size, room count and the work required.

You can share the baby’s age and required support, and our team will review the suitable option based on availability.

Yes. The request can be adjusted before final confirmation if the revised service is suitable and available.

Our services are focused on household and family requirements. Each request is reviewed based on the provided details.

Requests for multiple workers or multiple service types can be reviewed based on availability and the required arrangement.

Yes. Our team can help you understand the best service type before choosing a package or arrangement.

Yes. You can visit our Ajman office after confirming a suitable time with the INAYA team.

Pricing varies by service type, emirate, service duration and availability. Final pricing is confirmed before booking.

Package details depend on the selected service. We explain what is included and what needs separate confirmation before you proceed.

Any government or official processing fees are clarified separately depending on the service type and case.

A custom quote is used when the requirement needs a tailored arrangement, such as long-term support, multiple services or extra household follow-up.

Prices vary because of service type, working hours, contract duration, special requirements and availability in the selected emirate or area.

Yes. The price and main service steps are clarified before any final confirmation.

Expected costs are explained before you proceed. Any additional charges are clarified separately according to the case.

You can request a clear cost and service summary by WhatsApp or email after the details are reviewed.

Yes. Pricing can differ by arrangement type, service duration and household responsibilities.

Part-time pricing depends on hours or days, service type and area, then final pricing is confirmed.

Monthly packages or recurring service arrangements can be reviewed based on household needs and availability.

Long-term requirements can be reviewed for suitable pricing based on service type, duration and details.

Replacement terms depend on the selected package or agreement and are clarified before booking.

Payment steps and timing are explained before confirmation, depending on service type or package.

Yes. Our team can explain the difference between options so you can choose what suits your household.

Pricing may vary by emirate or area because of availability and operational arrangements.

You can share your expected budget, and we will explain the closest suitable options based on availability.

Cancellation conditions depend on the request stage and service type and are explained before you proceed.

Some arrangements include follow-up support. The level of support is explained with the service details.

We explain what the price covers, service duration and required follow-up so you can decide clearly before booking.

You can submit the request form or contact us on WhatsApp with the service type, emirate, area and preferred timing.

Please share your name, contact number, service type, emirate or area, service duration and any important household notes.

After receiving your request, our team will review the details and contact you to confirm availability and next steps.

Booking is confirmed after the details, availability, service type and price or required steps are reviewed.

Yes. You can start through WhatsApp, and our team will ask for the key details needed to review availability.

Yes. You can visit our Ajman office after confirming a suitable time with the team.

It depends on the service type. At first, we need request details, then we explain any required documents.

You can share your preferred start time, and our team will confirm whether it is suitable and available.

You can request a date change before final confirmation, subject to availability and scheduling.

Depending on service type and availability, we can explain the review or interview options before confirmation.

Relevant details are shared according to the process and service type, while respecting privacy and applicable policies.

Yes. We serve all UAE emirates, with availability confirmed by emirate and area.

Yes. Mention all required services, and our team will organize the request and explain suitable options.

The team reviews your request, then contacts you to confirm information, availability and the next step.

Yes. After final confirmation, the agreed service details and next steps are explained.

You can inform the team before final confirmation, and they will guide you according to the request stage.

Yes. The key details and required steps are explained before any final action.

You can send an urgent request, and availability will be reviewed as quickly as possible by area and service type.

Yes. You can communicate with the team in Arabic or English to clarify your request.

Send clear details from the start so the team can review availability and confirm the right next step quickly.

Replacement support depends on package type, agreement, service period and availability, and is explained before booking.

You can contact the team, and we will review the concern and explain available options based on the case and agreement.

Yes. The INAYA team follows up to clarify next steps and support you when needed.

WhatsApp is fastest for sharing details and following up on availability or support. You can also call or email us.

Yes. You can share the concern with the team, and it will be reviewed according to the case.

Your request will be directed to the right team member depending on service type and details.

Change requests can be reviewed based on service type, agreement and current availability.

Yes. Extension requests can be reviewed and confirmed based on availability and arrangement type.

This depends on service type and agreement. Please contact the team to explain the situation.

We follow up in a clear and friendly way to understand client feedback and support the service process.

You can send WhatsApp messages anytime. Replies depend on working hours and team availability.

Notes related to your request are reviewed so follow-up can remain clear and organized.

Yes. You can send requested details or documents through WhatsApp when the team asks for them.

Yes. The team remains available to clarify next steps and answer questions.

A suitable follow-up time can be arranged depending on team availability and client need.

Yes. The team can explain package details, pricing items or any point that needs clarification.

If a concern needs additional attention, it is directed internally to the right team.

Yes. You can contact us by phone, WhatsApp or email depending on your preference.

Yes. Office visits are possible after coordinating a suitable time with the team.

Yes. Long-term requests can be followed up in an organized way based on service type and agreement.

Yes. We explain the documents and steps required according to the service type and suitable arrangement.

We focus on organized and transparent steps aligned with domestic worker service requirements in the UAE.

Yes. The main steps and responsibilities are explained before any booking or arrangement is confirmed.

Yes. You can visit our office at Grand Mall, Ajman after confirming the suitable timing with the team.

Yes. We explain the main responsibilities and required steps so the arrangement is clear before moving forward.

We handle client details and documents carefully and use them only for request follow-up and service coordination.

Yes. Replacement terms are explained according to the package or agreement before booking.

Service details and relevant confirmations are provided according to the booking method and process followed.

If the service type requires additional procedures, the team explains the required steps and documents.

Yes. If documents are required, they are explained based on service type and arrangement.

We provide guidance related to service steps. Official or legal decisions remain subject to the relevant authorities.

Yes. You can request clarification of terms and steps before final confirmation.

Cancellation or change conditions are explained depending on the request stage and service type.

Any refund-related details are clarified according to service type, agreement and request stage.

Available details are reviewed according to internal procedures before suitable options are shared with the client.

A service summary or key details can be shared by WhatsApp or email after review.

Some steps may vary by emirate or service type, and this is explained when the request is reviewed.

Yes. If new details or availability changes appear, the team informs you before proceeding.

The service, pricing and main requirements are explained before any payment step or final confirmation.

Details are collected, reviewed and then explained clearly with availability, pricing and next steps before booking.