Family guide

Guides for choosing the right home support

Upcoming topics on services and questions before booking, with links to guides available now.

How to choose the right domestic service

Practical points before contacting a domestic worker company.

Coming Soon

Questions to ask before booking

What to confirm about availability, duration and cost.

Coming Soon

Maid, nanny or caregiver: what is the difference?

Understanding service types helps you choose better.

Coming Soon

Guides you can use now

Understand the enquiry process

Use the existing process guide to move from a household requirement to a service discussion. It explains what to share first and which details need review before confirmation.

Prepare the relevant information

The documents guide separates basic enquiry details from recruitment, visa and sponsorship preparation. Read it for your selected service path rather than assuming every request needs the same documents.

Choose the right service questions

The FAQ categories cover services, booking, pricing, support and procedures. Choose the relevant category, then ask the team about any point that depends on your individual household or existing agreement.